We offer a 100% refund on any system failures or defective products ordered from PrintMyCheck.com. We are not reasponsable for product orders placed thru our afliatte sites.

Products purchased that are downloadable are NOT refundable, but may be exchanged within 30-days from date of purchase. The product to be exchanged may only be exchanged for another downloadable software product sold by Information ValueNet, LLC. However, before any new software will be made available, the customer must return to Information ValueNet, LLC., a "Refund Claim Form". The "Return Claim Form" will be provided to the customer after the customer informs Information ValueNet, LLC. that they need such form.  To obtain an exchange, you must notify Information ValueNet, LLC., within 30 days of your original purchase date, that you desire to exchange the product purchased. In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to Information ValueNet, LLC. ValueNet, LLC. will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a "Refund Claim Form" that was a result of an incorrect email address and/or mailing address provided by you to ValueNet, LLC. The customer is responsible for providing a correct/working e-mail address.

Fraudulent Credit Card Charges or Fraudulent Claims -

All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

THERE ARE ABSOLUTELY NO CANCELLATIONS OF ONLINE ORDERS THAT HAVE BEEN PROGRAMMED FOR IMMEDIATE DOWNLOAD ACCESS. NOR WILL WE ACCEPT CLAIMS OF MISSING THE IMMEDIATE ONLINE LINKS THAT WERE PROVIDED TO YOU TO DOWNLOAD YOUR ORDER. THERE ARE NO EXCEPTIONS TO THIS CANCELLATION POLICY.

Contacting Company

You may contact the Company for customer support or service by using our feedback form or by telephoning us at (714) 908-1537 from 9:00 to 6:00 PST Monday - Friday. Or by postal mail to Information ValueNet, LLC. 8721 Santa Monica Blvd #1219, Los Angeles, Calif. 90069-4507

Information

ValueNet, LLC. reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on ValueNet, LLC. Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.